Terms of service
Shopping with L.U.V.E Essentials
These terms apply to orders placed on luveessentials.com. Please read them together with our Shipping policy, Return and refund policy and Privacy policy.
Products and information
We sell jewellery and accessories, including gemstone bracelets, Rudraksha pieces and malas. Review the product title, available options, price and care information before ordering. Colours may vary with lighting and screen settings, and natural materials can vary in colour, pattern and texture. If exact dimensions, fit or materials are important to you, please contact us before ordering.
References to tradition, meaning or personal rituals describe cultural or personal associations. Our jewellery is not a substitute for medical care and does not guarantee health, financial or other outcomes.
Orders and payment
Provide accurate contact and delivery details and review your items, quantities, shipping charge and total at checkout. Prices are shown in Indian rupees for our India store. Available payment methods and any applicable charges are displayed before you confirm your order. Payment information is handled through the checkout payment providers.
If an item becomes unavailable, or a clear pricing or information error affects an order, we will contact you to explain the issue and offer an appropriate resolution, including a refund for an unfulfilled paid order. We will not substitute an item or increase your order total without your agreement.
Delivery, cancellations and returns
Dispatch and delivery estimates, delivery charges and support for missing or damaged parcels are explained in our Shipping policy. Cancellation requests depend on whether an order has been dispatched. Return eligibility, postage responsibilities and refund arrangements are explained in our Return and refund policy.
Using this website
Use the website lawfully. Do not interfere with its security or operation, submit fraudulent orders, or use another person’s details without authorization. Our original branding, photographs and website content may not be reused commercially without permission.
Privacy and third-party services
Our Privacy policy explains how customer information is handled. Third-party payment, login, social-media and delivery services may have their own terms and privacy notices.
Contact and updates
For questions about an order or these terms, email luxureversamel@gmail.com or use our contact page. Updates to these terms apply to future use and orders; they do not remove rights relating to an existing order. Nothing in these terms excludes rights or remedies available under applicable consumer law.